Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Warranty

  • Our technical help and support team is working day–and–night to take care of all your help demands. Each ticket you post to us shall be solved within maximum sixty minutes. If your problem demands the aid of an admin, we’ll forward the ticket to the technician on shift and will let you know that the problem is under control.

  • Top quality support service

  • Qualified Client Assist Service

  • We offer you 24 hours a day tech support via a lightning fast ticket system integrated into your Control Panel. You can contact us anytime about any of the programs that come installed in advance on your virtual server, this includes the selected Linux OS version, the server admin panel and our in–house designed Website Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • A detailed and constantly updated articles base is integrated into our in–house built Website Control Panel. It offers you quick tips about how to execute all of the common website control duties. The Help area offers in–depth how–to articles and step by step video training. You can access the Help section by pressing the Help or Video buttons in the right side of each Control Panel section.