Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance staff is qualified to immediately care for all of our Linux hosting customers’ requests and help questions. Through our ticket system, you will be able to submit your issue and a support crew member will go back to you in only maximum sixty minutes. In reality, practice has shown that the typical answer time period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever needed. Our team of employees is going to be on the web for you 24x7x365 to react to all of your inquiries and to solve any issue you will have. You are able to post a help support ticket from the Fly Website Control Panel or send us an e–mail message anytime. Moreover, on business days, you can give us a call or work with the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Fly’s Control Panel includes a wide–ranging knowledge base that is incorporated into all areas. In each area, you will find a Help press button which will load for you a group of step–by–step lessons on how to use a certain option or complete a selected action. Furthermore, we have made guide movies so that you could get a better idea of the Control Panel’s interface.